Privacy Policy
South Albania Excursions — south-albania-excursions.com
Last updated: July 2026
1. Who We Are
South Albania Excursions is a tour operator registered in Albania, operating the website south-albania-excursions.com. We organise and sell day tours and excursions in South Albania.
For any privacy-related questions, contact us at: southalbaniaescurs@gmail.com
2. What Data We Collect
When you make a booking on our website, we collect the following personal data:
• First and last name
• Email address
• Phone number (optional)
• Country / Region
• Cruise departure and arrival times (optional, if provided)
• Payment information — processed securely by PayPal; we do not store card details
We do not create user accounts. All bookings are processed as guest checkouts. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools.
3. How We Use Your Data
We use your personal data exclusively for the following purposes:
• To process and confirm your tour booking
• To send you booking confirmation and relevant updates via email
• To contact you in case of changes or cancellations
• To comply with our legal obligations under Albanian law
We do not use your data for marketing purposes and we do not sell or share your data with third parties, except as strictly necessary to process your payment (PayPal).
4. Payment Processing
Payments are processed through PayPal, a secure third-party payment provider. When you pay via PayPal, you are redirected to PayPal’s platform. South Albania Excursions does not store, process, or have access to your card or banking details.
Cash on delivery is also available for customers who prefer to pay in person.
PayPal’s privacy policy is available at: www.paypal.com/privacy
5. Legal Basis for Processing
We process your personal data on the following legal bases, in accordance with Albanian Law No. 9887 dated 10.03.2008 “On the Protection of Personal Data” and its amendments:
• Contract performance — processing is necessary to fulfil your booking
• Legal obligation — where required by Albanian law
• Legitimate interests — to manage and improve our services
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable Albanian legal requirements. Booking records are typically retained for a period of 5 years for accounting and legal compliance purposes.
7. Your Rights
Under Albanian data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where legally permissible
• Object to or restrict processing of your data
• Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at: southalbaniaescurs@gmail.com
You also have the right to lodge a complaint with the Albanian Information and Data Protection Commissioner (IDPC) at: www.idp.al
8. Cookies
Our website uses only essential cookies necessary for the functioning of the checkout process (such as session and cart cookies). We do not use analytical, marketing, or tracking cookies.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.
11. Contact
For any questions or concerns regarding this Privacy Policy, please contact:
South Albania Excursions
Email: southalbaniaescurs@gmail.com
Website: south-albania-excursions.com